XXXX moments after I gotten another text alerting me your mortgage got funded

“Continue checking sometimes to see just what Sofi will provide you with every few months. We refinanced with Sofi directly into good 5.35% price (5.1% following vehicle-shell out notice disregard) with a beneficial ten year financing (

$125k harmony). Then i refinanced which have Sofi again in to a great 4.0% interest rate (step 3.75% pursuing the auto-pay dismiss) with a good 7 seasons mortgage (

Only something to keep in mind – keep checking back toward prices since it does not cost almost anything to keep refinancing with Sofi.” – SaguaroSpines to your reddit, 8/

The guy confirmed that the fund ended up being acquired on XXXX XXXX XXXX XXXX and that savings account XXXX are americash loans Odenville according to the term XXXX XXXX

A lot more unfiltered customer recommendations regarding SoFi come at TrustPilot (cuatro.six out of 5), and you will ConsumerAffairs (2.8 regarding 5).

SoFi Consumer Issues

Because the individual financial institutions, student loan refinancing lenders belong to this new legislation of the Consumer Financial Protection Agency (CFPB), a national agencies. As an element of its goal, the fresh new CFPB allows consumers in order to journal formal issues. This type of problems is publicly available on the fresh CFPB authoritative website.

Just like the , consumers provides recorded step 1,296 complaints regarding the SoFi to own typically you to (1) issue most of the about three (3) days; that’s almost fifteen moments the average everyday problem rate one of examined lenders. Among 601 problems which have social narratives, no less than 58 (9.65%) resource education loan refinancing.

Customers file the annual exact carbon copy of you to definitely (1) complaint for every $5.326 million when you look at the estimated business cash otherwise you to definitely (1) grievance each sixteen team.

The allegations made in these complaints are unproven, are never user of all consumers’ experiences with SoFi, and get include dated information (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.

Below we’ve got integrated around three (3) of the most recent and relevant grievances (during this writing) in which the individual approved sharing its information.

“On XXXX I received a text message from phone number XXXX that my SOFI loan was in process, but that additional information was required to secure the loan. The message included a link to complete the application. I had not started a loan application or any inquiry into a loan application and I assumed this was a fraudulent text. I replied STOP to opt out of any future correspondence. Aprox. On XX/XX/22 I received multiple calls from XXXX phone number XXXX requesting information to complete another loan application. This prompted me to check my credit report. Upon which time I noticed that SOFI had pulled my credit on XX/XX/22. I called SOFI and learned that a personal loan in the amount of <$1>had been dispersed to XXXX XXXX XXXX XXXX XXXX XXXX XXXX. SOFI had all of my personal information on file ( XXXX, XXXX, Home Address, Phone, etc. ) I notified SOFI that this was a case of identity fraud and as of XX/XX/22 my case was being reviewed by their Fraud Dept. I called XXXX XXXX XXXX Bank and spoke to XXXX XXXX ( phone XXXX ) who works in their Fraud Dept. SOFI keeps forwarding me to their Fraud Investigative Team phone number ( XXXX ) that goes straight to voice mail. I can not get a valid case number or confirmation number and they will not give me a phone number or email address to call them directly. The funds have already been dispersed and I want this transaction wiped from my credit and all of my personal information removed from XXXX XXXX.”