The State of Service Delivery: Youths voice their concerns

Youths in Gwanda have expressed deep-seated grievances regarding the poor service delivery in the town, which has been a persistent issue for quite some time. Despite numerous complaints, little has been done to address these concerns. The youths have highlighted several areas of dissatisfaction, including waste management, water supply, public transportation, infrastructure, healthcare services, and education.

One of the major concerns is the irregular refuse collection schedule, which has resulted in uncontrolled refuse accumulation and hindered the town’s cleanliness. The youths also pointed out that water supply issues are rampant, with frequent water shedding and dirty water supply. This has raised concerns about potential health hazards, as dirty water is used for drinking, bathing, and other purposes.

Furthermore, the youths noted that water supply is inconsistent, with some suburbs and households receiving water while others go without for extended periods. When they raise these issues to the council, they are often met with excuses, including claims that the water supplied is clean and purified.

The youths also expressed frustration about the frequent sewer bursts that go unattended for weeks, posing health risks due to waterborne diseases. Additionally, they highlighted the lack of streetlights in most areas, which has led to increased robberies, especially at night. They suggested that since some areas have streetlights, others should also benefit from this service.

Other concerns raised included the need for measures to reduce accidents, particularly those involving school children, and the alarming rate of maternity deaths. The youths also lamented the shortage of medication and staff in clinics and hospitals, which negatively impacts them due to the high cost of medication in pharmacies.

Regarding road infrastructure, the youths acknowledged the council’s efforts but pointed out that the placement of sand for roadworks poses safety risks and can cause accidents. They suggested that the council should be more strategic in its allocation of work sites, considering the potential impact on the community.

Despite these shortcomings, the youths recognized some improvements in garbage collection and the development of Small and Medium-sized enterprises. They appreciated the Mayor’s open-door policy, which allows them to voice their concerns and have them addressed. In conclusion, the youths encouraged the local authority to take service delivery seriously and strive for improvement.